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Privacy policy

This privacy policy describes how the website skurstenslaukisriga.lv processes the personal data you send with the request form, and what your rights are under the General Data Protection Regulation (EU) 2016/679 (the GDPR). The website has no user accounts and no payments; the forms are the only way we collect data.

Prepared by Skursteņslauķis Rīga, updated 4 November 2026. Sources: 3

Controller

Controller of personal data: Skursteņslauķis Rīga (skurstenslaukisriga.lv).

If you have questions about data processing or wish to exercise your rights, get in touch using the form on the contact page.

What data we process

  • In the request form: name, phone number, address, the service you chose, when the service is needed, and the description you write (for example the heating appliance, the fuel, the number of flues, the problem, access to the roof).
  • In work documents: the data the fire safety regulations require to be entered in a cleaning certificate or technical condition inspection certificate (the property, the owner, the address, the date, a description of the flues). This also includes photos or video taken during the inspection, if they are attached to the certificate.
  • Technical data: IP address, browser and device information and the time of the request, which the hosting provider processes to keep the website running and secure.
  • Cookies, as described on the cookies page.

Please do not give data in the form that is not needed to assess the job, especially health data or other sensitive data.

Why and on what legal basis

Purpose Data Legal basis
To answer your request, get in touch, name a price and agree on the job Form data Steps taken at your request before entering into a contract, Article 6(1)(b) GDPR
To do the job and prepare a cleaning certificate or technical condition inspection certificate Form data, address, certificate data, photos or video Performance of a contract, Article 6(1)(b) GDPR, and a legal obligation, because the content of the certificate is set by the fire safety regulations, Article 6(1)(c) GDPR
To meet accounting and tax requirements Transaction data Legal obligation, Article 6(1)(c) GDPR
Keeping a record of requests, resolving disputes, website security Form data and technical data Legitimate interests, Article 6(1)(f) GDPR
Visitor statistics, if used Cookie data Consent, Article 6(1)(a) GDPR

Who we pass data to

  • The specialist who does the job you requested (a qualified chimney sweep). They receive only the data needed to carry out the request.
  • The processors we use to run the website and handle requests: providers of website hosting, form processing and automation, data storage and messaging services. They process data only on our instructions and in line with Article 28 GDPR.
  • State authorities, only where the law requires it.

We do not sell your data and do not pass it to third parties for marketing purposes.

Transfers of data outside the European Economic Area

Some service providers may process data outside the European Economic Area. In such cases data is transferred only with the safeguards set out in Chapter V of the GDPR, for example on the basis of a European Commission adequacy decision or standard contractual clauses.

How long we keep data

  • Requests that did not lead to a job are kept for no longer than 24 months after the last contact, and then deleted.
  • Data related to a completed job, including copies of certificates, is kept for as long as accounting and tax laws require, or until the limitation period for possible claims ends.
  • Technical data is kept for as long as is needed for website security.

You can ask us to delete data earlier if the law does not require us to keep it.

Your rights

  • to access your data and receive a copy of it;
  • to correct inaccurate data;
  • to ask for your data to be deleted;
  • to ask for processing to be restricted;
  • to object to processing based on legitimate interests;
  • to receive your data in a portable format;
  • to withdraw your consent at any time, where processing is based on it.

We answer a request without undue delay and within one month at the latest, as the GDPR requires. If you believe your data is being processed incorrectly, we invite you to contact us first; you also have the right to lodge a complaint with the Data State Inspectorate (www.dvi.gov.lv).

Do you have to give your data

Giving your data is voluntary, but without a phone number or other contact details we cannot answer your request. We do not carry out automated decision-making or profiling that would have legal effects for you.

Changes

We may update this policy if the services we use or the law change. The current version is always available on this page. Version: 04.11.2026.

Sources

  1. General Data Protection Regulation (EU) 2016/679: legal basis (Art. 6), processors (Art. 28), data subject rights (Art. 15–22), reply within one month (Art. 12(3)), transfers to third countries (Chapter V). checked 30 October 2026
  2. Data State Inspectorate - the supervisory authority for complaints checked 30 October 2026
  3. Certificate content: property, owner, address, date, description of the flue (sub-points 72.1–72.2); photos/video with the technical certificate (point 76) checked 4 November 2026
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